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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
 A newly setup cPanel system may have a message such as the following show the first time that you login to WHM.
Should you find yourself in the situation where you need to have support for a specific module in...
Views: 137
Adding secondary IPs to Cpanel
1. To access the IP Functions Menu, click on IP Functions, on the main screen...
Views: 149
CPanel FAQ Items
This is where you will find FAQ items relating to cPanel.Official cPanel Help...
Views: 153
Cpanel required ports list
Port
Service ...
Views: 126
cpsrvd failed email
At times you may receive an email, from the chkservd service, stating that cpsrvd failed. This...
Views: 145
CPU/MySQL Usage is blank in WHM
“CPU/Memory/MySQL Usage” page blank
This is a common error across all cPanel...
Views: 141
Error 550 – “The recipient cannot be verified”
On servers running cPanel, you may find that mail sent to valid users it bounced back by your...
Views: 140
Fantastico installation issues
Fantastico should be installed as a Plugin for Cpanel anytime the OS is reloaded on your HPC Host...
Views: 153
How can I compress my CPanel domlogs log files?
Before setting up compression of your logs you will want to have cpanel run the stats as often as...
Views: 130
How can I notify users when they are approaching bandwidth limitations?
Click on the "Tweak Settings" link under "Server Setup". Within the "Mail" section is a check...
Views: 136
How can I reserve an ip via WHM so that it will not be used to setup accounts?
Click on the "Show/Edit Reserved IPs" link under "IP Functions". Check the box of the ip you want...
Views: 153
How can I setup an alternate port for SMTP in WHM?
Log into WHM
Click Service Manager
Set the port after Run another copy of Exim on port
Click...
Views: 134
How do I upgrade Apache on my Cpanel box?
There are two ways to update your Apache version on cpanel. The first is from within WHM....
Views: 134
Managing cPanel, Plesk, Helm, and Urchin
HPC Host licenses three different control panels (cPanel, Plesk, and Helm) and Urchin, the Web...
Views: 123
My new IPs aren't showing up in WHM
IP purchases made through the SoftLayer customer portal will assign the IPs to your account,...
Views: 145
My server says my CPanel license is expired!
First, verify if this error is correct.Visit http://verify.cpanel.net and enter your...
Views: 156
MySQL Socket errors
This is an error that many people who run PHP and MySQL are familiar with:
ERROR 2002: Can't...
Views: 115
phpMyAdmin error - #2002 – The server is not responding
Issue:I am receiving the following error when I goto phpMyAdmin.
#2002 – The server is not...
Views: 143
Reseller list missing in WHM
This article discusses how to resolve issues where the WHM reseller list has...
Views: 189
Running exim on a different port.
Log into WHM and click on "Service Manager" under the Service Configuration grouping. Put a...
Views: 154
Where can I change log permissions so other programs can read apaches web logs?
Click on the "Tweak Settings" link under "Server Setup". Within the "Stats and Logs" section is a...
Views: 145
Where can I find information on how to use a specific feature of cPanel?
There are some fantastic demos/tutorials inside the portal. The cPanel demo is broken down into...
Views: 133
WHM shows all accounts as 0/unlimited quotas
There are many possible causes of this issue, however most relate to quotas being enabled on the...
Views: 136
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