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Add-on Management Services for HPC Host VPS & Dedicated Servers
Advanced Services allow you to purchase individual management modules that are designed to supplement the administration and maintenance of your Server.
Advanced Services empower you to create the optimal management plan for your business, lowering your operational costs and improving the security and availability of your hosted environment.
Managed Backup
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Our team will work in the background to ensure your backups run every night. In the event of an error, our professionals will act on your behalf to ensuring that your data is safe. |
Monitoring
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24x7x365 server and service monitoring, including rapid response and customized escalation procedures. In the event a server goes down, someone is waiting and ready to get the server back online immediately |
Security
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Comprehensive ongoing server security management. Ensure that your servers are securely deployed and remain patched and hardened throughout their lifecycle. |
Monitoring & Security Bundle
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Maximize value by purchasing Monitoring and Security together. Ensure that your servers are continuously monitored, patched and hardened by our team of hosting experts. |
To purchase Add-on Management Services contact sales.
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Managed Backup
Worried about data loss and what impact that can have on your business? Unsure of how to backup your data or what technologies to use? The Advanced Services group has teamed up with our Storage & Data Protection group to provide you with a world class Managed Backup offering. Backed by the same group of 24x7x365 dedicated professionals who currently provide you with Advanced Services Monitoring and Advanced Services Security.
Key Benefits of Managed Backup
- Customized Solution
The Advanced Services team of professionals will work with you to customize a backup solution that fits your needs.
- Working for youOur team will work in the background to ensure your backups run every night. In the event of an error, our professionals will act on your behalf to ensure uninterrupted backups and the security in knowing your data is safe.
Included features with Managed Backup
- 20 GBs of high availability and fault tolerant storage included
- 24x7x365 monitoring and reaction of your backup processes
- Customized solutions available
- 5 restores included per month
Monitoring
Monitoring provides the essentials for 24x7x365 server and service monitoring and includes rapid response with customized escalation procedures. In the event a server goes down, this advanced service ensures that someone is waiting and ready to get the server back online immediately.
Key Benefits of Monitoring
- Rapid Response to Service Disruptions
The Advanced Service Team monitors your servers and key processes 24x7x365, and guarantees rapid notification of any service disruption.
- Customized Remediation
In the event of any service disruption, the Advanced Service Team immediately swings into action and follows your predefined escalation procedures.
Services included with Monitoring:
- Monitors server up/down every 5 minutes
- Monitor up to 15 services and processes every 5 minutes
- Custom escalation procedures as designated by you
- Reactive human response to reboot and restart failed services
- Weekly & monthly uptime reporting
Security
Security provides all the necessary requirements for ongoing server security management. This essential advanced service ensures that your servers are securely deployed, and remain patched and secure throughout their lifecycle.
Key Benefits of Security
- Industry Best Practices Based SecurityThe Advanced Service Team will harden your system from security threats based on industry best practices for system security.
- Ongoing Security Management
Beyond server hardening, the Advanced Services team helps you stay secure by providing security patch management and weekly vulnerability reports.
- On-Demand Security Expertise
The Advanced Service Team is always on the ready to resolve issues discovered from our regular systems audits or any security related issues affecting your managed servers. -
Services Offered with Security:
- Initial server deployment security hardening/audit
- Monthly operating system & control panel updates (patch management)
- Monthly security audit (internal and external scans)
- Monthly report for ongoing security audits
- Unlimited troubleshooting for server security related incidents
Monitoring & Security Bundle
Maximize your Advanced Service value by purchasing Server Monitoring and Server Security together.
These essential advanced services will ensure that your servers are continuously monitored, patched and hardened by our team of hosting experts.
Key Benefits of Advanced Services Monitoring & Security Bundle
- Rapid Response to Service Disruptions
The Advanced Service Team monitors your servers and key processes 24x7x365, and ensures rapid notification of any service disruption.
- Customized Remediation
In the event of any service disruption, the Advanced Service Team immediately swings into action and follows your predefined escalation procedures.
- Industry Best Practices Based Security
The Advanced Service Team will harden your system from security threats based on industry best practices for system security.
- Ongoing Security Management
Beyond server hardening, the Advanced Services team helps you stay secure by providing security patch management and weekly vulnerability reports.
- On-Demand Security Expertise
The Advanced Service Team is always on the ready to resolve issues discovered from our regular systems audits or any security related issues affecting your managed servers.
Services Offered with Server Monitoring & Security Bundle
- Monitors server up/down every 5 minutes
- Monitor up to 15 services and processes every 5 minutes
- Custom escalation procedures as designated by you
- Reactive human response to reboot and restart failed services
- Weekly & monthly uptime reporting
- Initial server deployment security hardening/audit
- Monthly operating system & control panel updates (patch management)
- Monthly security audit (internal and external scans)
- Monthly report for ongoing security audits
- Unlimited troubleshooting for server security related incidents
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